The ordering, handling and delivery process.

Frequently asked questions.

How do I place an order?
To place an order, click on the buy button. You will be re-directed to the Paypal.com site. From here you will have to register as a member of Paypal.com before you can proceed with the transaction. After you have registered, you will proceed with the payment. Under the Shipping Information section leave the ship to address as is. Important – in the special instructions box, enter the name, address, phone number and email of your gift recipient. Also enter any message you would like to accompany your gift. 

What are the Payment options available?
You have the option of paying using your credit card, debit card or check card through Paypal.com or sending us a money order via Western Union or MoneyGram.com

In the case of money orders, please address to:
Migz Giftshop Kenya.  
P. O. Box 75507
Nairobi, Kenya.

What is the delivery process?
Mama's Gift Basket® can be delivered anywhere in Kenya through Securicor (K) Limited. A physical destination address in the City/Town and phone two numbers or contact information of the recipient must be provided.  
All other gifts will be delivered only in Nairobi. Please provide a physical address in the CITY CENTER, UPPER HILL and WESTLANDS plus two alternative phone numbers.

How long does it take for delivery?
All gifts will be delivered 3 days after payment for the order has been received. 

How will I know my gift has been delivered?
After we make a delivery, we email you to inform you that we have done so. We also request the recipient to email you and tell you that they have received the gift. Our experience and observation has been of recipients being so touched by the surprise gift that they can’t wait to contact the sender ASAP. 

Can I request for a gift item not listed?
We would be glad to receive any special request gift items. In such a case we would do the costing and delivery calculations and promptly email you the total cost.
 

Do you ship gifts to addresses outside Kenya?

We do ship select items to addresses outside Kenya. Shipping costs are calculated per destination. Items we currently ship outside Kenya are CD’s, Tapes, Books, Magazines, T-shirts, Curios, African Jewelry and Coffee Beans. We ship these items from either our Nairobi office or Maryland, USA office.